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Transactions

Why are my transfer still on pending status?
Why hasn’t my balance been updated following a bank transfer?
What does "Supporting Document" mean when doing new transfer?
Why has my recipient not received the funds?
How does fee credit work?
How do I cancel my outgoing transfer?
Why has my transfer has been canceled?
Why is my transfer still pending?
Where I can print my account statement?
How can I repeat a previous outgoing transfer?
I do not recognize an incoming transfer, How do I return it?
I entered the wrong reference, is there something I can do?
How can I print a payment confirmation?
What does "SEPA Transfer" mean and what countries are included?
International Transfers using the SWIFT banking network
Can I cancel, dispute, or recall a completed transaction?