How can we help you?
What does "Supporting Document" mean when doing new transfer?

Wittix systems are working automatically but involve humans in case something does not meet our internal procedures. Therefore, to avoid any delays with your incoming or outgoing transfers, we recommend providing documents supporting the nature of your transaction.

In the instance that you do receive an email regarding an incoming transaction, or you identify a new transaction in your dashboard that might require documents, you can always upload them yourself by clicking on the "Three Dots" menu in the transaction row and then clicking "Add Documents".

Client Care email support
Online Chat Support
Click Here
Wittix UAB (Registration No. 304900982) is licensed and regulated by the Supervision Service Department of the Central Bank of Lithuania and granted electronic money institution licence No. 48, with a payment system participant code No. 33000, that conducts business under the laws of the Republic of Lithuania.

This site uses cookies to provide you with a better browsing experience. By browsing Wittix, you agree with using cookies. Find out more on how we use cookies here.