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Why hasn’t my balance been updated following a bank transfer?

Unfortunately, a bank transfer does not update your balance automatically and you will need to wait until the funds are cleared into your account.

By sending a transfer from a domiciled bank inside SEPA to your Wittix account, the transfer can take from 3-4 hours up to one business day. By sending SWIFT payments from a non-domiciled bank with other currencies than EUR, it can take up to 3-5 business days.

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Wittix UAB (Registration No. 304900982) is licensed and regulated by the Supervision Service Department of the Central Bank of Lithuania and granted electronic money institution licence No. 48, with a payment system participant code No. 33000, that conducts business under the laws of the Republic of Lithuania.

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