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Why hasn’t my balance been updated following a bank transfer?
Unfortunately, a bank transfer does not update your balance automatically and you will need to wait until the funds are cleared into your account.
By sending a transfer from a domiciled bank inside SEPA to your Wittix account, the transfer can take from 3-4 hours up to one business day. By sending SWIFT payments from a non-domiciled bank with other currencies than EUR, it can take up to 3-5 business days.
Wittix UAB (Registration No. 304900982) is licensed and regulated by the Supervision Service Department of the Central Bank of Lithuania and granted electronic money institution licence No. 48, with a payment system participant code No. 33000, that conducts business under the laws of the Republic of Lithuania.
